Frequently Asked Questions
Everything you need to know about your K-Beauty favorites.
What is the typical shipping timeframe for orders?
Standard shipping usually takes 3-5 business days within the continental US. International shipping times vary by location, typically ranging from 7-14 business days.
Are your products cruelty-free?
Yes, Too Cool For School is committed to ethical beauty. We do not test our products or ingredients on animals.
What is your return policy?
We offer a 30-day return policy for unused and unopened products in their original packaging. Please contact our support team to initiate a return label.
How can I track my order status?
Once your order ships, you will receive an email notification with a tracking number and a link to the carrier’s website to monitor your delivery.
Are these products safe for sensitive skin?
While our products are formulated with high-quality ingredients, we recommend checking the full ingredient list on each product page and performing a patch test before full application.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and shop-now-pay-later options like Afterpay and Klarna.